Privacy Statement
Last updated: April 25, 2025
Effective date: Feb 3, 2025
Applies to: Citizens and residents of Australia
Introduction
This privacy statement explains how Umitech (“we”, “us”, “our”) collects, uses, stores, protects, and shares personal information obtained from users of https://umitech.com.au (“the Website”). We are committed to protecting your privacy and handling your data in an open and transparent manner.
We recommend you carefully read this statement to understand our data practices. In our processing activities, we comply with the requirements of the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and other applicable privacy legislation.
1. Information We Collect
1.1 Personal Information
We may collect the following types of personal information:
- Identity and Contact Information: Name, email address, postal address, phone number, and other contact details.
- Technical Information: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access the Website.
- Usage Information: Information about how you use our Website, products, and services.
- Marketing and Communications Information: Your preferences in receiving marketing from us and our third parties and your communication preferences.
1.2 How We Collect Information
We collect information through:
- Direct interactions when you fill out forms or correspond with us
- Automated technologies such as cookies and similar tracking technologies
- Third parties or publicly available sources
2. How We Use Your Information
We use your personal information for the following legitimate purposes:
- To provide and maintain our services
- To notify you about changes to our services
- To allow you to participate in interactive features of our Website
- To provide customer support
- To gather analysis or valuable information so that we can improve our services
- To monitor the usage of our services
- To detect, prevent and address technical issues
- To provide you with news, special offers and general information about other goods, services and events which we offer
3. Legal Basis for Processing
We process your personal information on the following legal grounds:
- Where we have obtained your explicit consent
- Where processing is necessary for the performance of a contract
- Where processing is necessary for compliance with a legal obligation
- Where processing is necessary for our legitimate interests, provided these interests do not override your fundamental rights and freedoms
4. Sharing with Other Parties
4.1 Service Providers
We may share your personal information with service providers who assist us in providing our services, including:
- Hosting providers
- Analytics providers
- Customer support services
- Payment processors
Currently, we share data with analytics service providers located in the United States.
4.2 Business Transfers
If our Website or organisation is taken over, sold, or involved in a merger or acquisition, your personal information may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.
4.3 Legal Requirements
We disclose personal information if required by law or by a court order, in response to a law enforcement agency request, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.
5. International Data Transfers
When we transfer your personal information outside of Australia, we ensure that appropriate safeguards are in place to protect your information, including:
- Transferring to countries that have been deemed to provide an adequate level of protection
- Using specific contracts approved for use in Australia that give personal information the same protection it has in Australia
- Obtaining your explicit consent for certain transfers
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal information, we consider:
- The amount, nature, and sensitivity of the personal information
- The potential risk of harm from unauthorized use or disclosure
- The purposes for which we process your personal information
- Whether we can achieve those purposes through other means
- The applicable legal requirements
7. Your Privacy Rights
Under Australian privacy laws, you have the following rights:
- Right to access: You have the right to request access to your personal information.
- Right to correction: You have the right to request correction of inaccurate personal information.
- Right to deletion: You have the right to request deletion of your personal information in certain circumstances.
- Right to restrict processing: You have the right to request restriction of processing of your personal information.
- Right to data portability: You have the right to request transfer of your personal information to another organization or directly to you.
- Right to object: You have the right to object to processing of your personal information in certain circumstances.
To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within 30 days.
8. Cookies and Tracking Technologies
Our Website uses cookies and similar tracking technologies. Cookies are small text files that are stored on your device when you visit our Website. They allow us to recognize your device and improve your user experience.
We use the following types of cookies:
- Essential cookies: Required for the operation of our Website.
- Analytical/performance cookies: Allow us to recognize and count the number of visitors and to see how visitors move around our Website.
- Functionality cookies: Used to recognize you when you return to our Website.
- Targeting cookies: Record your visit to our Website, the pages you have visited and the links you have followed.
For more information about the cookies we use, please refer to our Cookie Policy.
8.1 Do Not Track Signals & Global Privacy Control
Our website does not currently respond to and does not support the Do Not Track (DNT) header request field or Global Privacy Control signals. We are evaluating implementation of these privacy controls for future updates.
9. Data Security
We have implemented appropriate technical and organizational measures to protect your personal information, including:
- DKIM, SPF, DMARC and other specific DNS settings
- Login Security with multi-factor authentication
- (START)TLS / SSL / DANE Encryption for secure data transmission
- HTTP Strict Transport Security and related Security Headers and Browser Policies
- Website Hardening/Security Features to prevent common vulnerabilities
- Regular Vulnerability Detection and penetration testing
- Access controls limiting staff access to personal data
- Regular security training for all staff
- Data encryption in transit and at rest
- Business continuity and disaster recovery plans
10. Children’s Privacy
Our Website is not designed to attract children and it is not our intent to collect personal information from children under the age of consent in Australia (13 years). We therefore request that children under the age of consent do not submit any personal information to us.
If we become aware that we have collected personal information from a child under the relevant age without parental consent, we will take steps to delete that information.
11. Third-Party Websites
Our Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
12. Notification of Data Breaches
In the event of a data breach that is likely to result in serious harm to you, we will notify you and the Office of the Australian Information Commissioner (OAIC) as required by the Notifiable Data Breaches scheme under the Privacy Act.
13. Changes to This Privacy Statement
We reserve the right to update or change our Privacy Statement at any time. If we make material changes to this Privacy Statement, we will notify you through a notice on our Website or via email prior to the changes becoming effective.
We encourage you to review this Privacy Statement periodically for any changes. Changes to this Privacy Statement are effective when they are posted on this page. The date at the top of this Privacy Statement indicates when it was last updated.
14. What if You Don’t Provide Your Personal Information?
If you choose not to provide us with certain personal information, we may not be able to provide you with the products, services, or information you request. Some services and features on our Website may not function properly without your personal information.
15. Contact Us
If you have any questions about this Privacy Statement or wish to exercise any of your rights, please contact us at:
Privacy Officer
Umberto Abbatantuono
Email: [email protected]
When contacting us, please clearly state who you are so that we can respond to your request accurately. We shall provide the requested information only upon receipt of a verifiable consumer request.
16. Complaints
If you are not satisfied with how we have handled your personal information, you can make a complaint to:
- Our Privacy Officer using the contact details above, or
- The Office of the Australian Information Commissioner (OAIC)
- Website: www.oaic.gov.au
- Phone: 1300 363 992
- Email: [email protected]